Do you often have the thought that your business would operate so much better without customers and all their demands? They want this, that and the other – all of which interrupts your day! But customer expectations are what drives your business and keeps them coming back. In this article we are going to look at expectations and how it’s important for you and your business to know what they are.
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Battling with Customer Service: How to Win the War, Part 1 of 2
February 24, 2009
Been aggravated by the customer service experience by the last time? Read this two-part series on how to get what you want from customer service.
It takes less than a minute …
October 13, 2008
An age old time-management rule is to do right now, anything that takes less than a minute to do. Why? Partly because psychologically you can remove ten things from your to do list in ten minutes or less and that is bound to be good for your energy levels.




March 31, 2009
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