SB Network

If you’ve already read Part 1 of “Battling with Customer Service: How to Win the War,” congratulations!  If not, read it first here. You’re halfway to becoming a pro.  Follow these last five steps and you’ll be on track to bending the minds of customer service representatives everywhere.  Without further ado…

Been aggravated by the customer service experience by the last time? Read this two-part series on how to get what you want from customer service.

The Blarney Stone is a historical stone, or actually part of the Blarney Castle in Ireland where it was believed that kissing the stone can grant you the gift of gab. Yeah, it seems strange in this day and age, but who are we to question tradition? It’s not like I’m saying that Santa Claus [...]