SB Network

ACCOUNTING: A NECESSARY EVIL? Many of the small-business managers I know view accounting this way. It’s overhead and really doesn’t contribute to the bottom line. Or does it? The people who run the accounting system speak in an unintelligible blur of debits and credits. They have little grasp of the operation that generates the money [...]

Been aggravated by the customer service experience by the last time? Read this two-part series on how to get what you want from customer service.