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Battling with Customer Service: How to Win the War, Part 2 of 2
If you’ve already read Part 1 of “Battling with Customer Service: How to Win the War,” congratulations! If not, read it first here. You’re halfway to becoming a pro. Follow these last five steps and you’ll be on track to bending the minds of customer service representatives everywhere. Without further ado… Share and Enjoy:
Continue reading...Evaluating Your Customer
Friday, February 13, 2009
It is one thing to make a sales presentation, but it is another thing to make a sales presentation without first evaluating your customer. For all you know, you could be selling your customer something that they already have, or something they don’t want, don’t need, or can’t afford.
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Loading...- Fanie van der Merwe: If you are in business and have not read this book...
- Fanie van der Merwe: This book is incredible! It will question all your...
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- The 7 Deadly Small Business Mistakes You Must Avoid
- eFiling and uFiling – The Big Timesavers
- Vote Earth
- How to create a relevant small business – Michael Gerber (E-Myth)
- Basic Accounting Terms and Concepts
- The Language of Accounting
- POP! A book review
- Basic Accounting – General Ledger
- Basic Accounting – Income Statements
- Basic Accounting – Balance Sheets
Latest Videos
I am busy reading this book now.
Anybody running his/her own business would appreciate it. It is not just a book, it’s a workshop and wll ask you to get envolved in the marketing/selling of your own products/services.
Watch the introduction video! It is a wonderfull way of immediately connecting with your audience. Short and to the point and fun! POP!
Have fun and POP!
TEDTalks is a daily video podcast of the best talks and performances from the TED Conference, where the world’s leading thinkers and doers are invited to give the talk of their lives in 18 minutes — including speakers such as Jill Bolte Taylor, Sir Ken Robinson, Hans Rosling, Al Gore and Arthur Benjamin. TED stands for Technology, Entertainment, and Design, and TEDTalks cover these topics as well as science, business, politics and the arts. Watch the Top 10 TEDTalks on TED.com, at
http://www.ted.com/index.php/talks/top10
TEDTalks is a daily video podcast of the best talks and performances from the TED Conference, where the world’s leading thinkers and doers are invited to give the talk of their lives in 18 minutes — including speakers such as Jill Bolte Taylor, Sir Ken Robinson, Hans Rosling, Al Gore and Arthur Benjamin. TED stands for Technology, Entertainment, and Design, and TEDTalks cover these topics as well as science, business, politics and the arts. Watch the Top 10 TEDTalks on TED.com, at
http://www.ted.com/index.php/talks/top10
Thursday, February 26, 2009
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